Contacting Us
Office hours: 9AM-4PM ET
Phone: 1-877-424-8758
Address: 2101 Starkey Rd. #Q-1
Largo, FL 33771
Contact Form Instructions:
- For web site issues and questions, please select Webmaster.
- If this is regarding bulk purchases or drop shipping, select Merchant And Wholesale Services.
- For nonprofits and educational institutions, select Educational And Nonprofit.
- For public relations and information requests, select Media Requests.
- For Local, State and Federal agencies, select Government Buyers.
- For DICOM image services, select Medical Image Retrieval Service.
- For Tradeshow information or invitations, select Trade Show/Expo Information.
- For all other inquiries, select Product Support.
Contact Form Instructions
Please check our Quick Help Guide, Product Overviews and/or our Sales & PR Media before submitting an issue to us as most questions have been answered through these methods.
Please include the following information when submitting a Smart Strip issue to our customer service:
- Model of the Smart Strip
- When it was purchased
- Where it was purchased
- A description of the issue
- What your 'Control' device is (Whatever device you've plugged in to the blue control outlet.)
- If contacting our Support; Please add support@bitsltd.net to your trusted contacts to prevent our support emails from being blocked.
- Please check your Spam/Junk mail folder if you do not receive an email reply in a reasonable amount of time.
Contact Form